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Dyson 360 Heurist
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Dyson 360 Heurist

Dyson · Robot Vacuums
IIIConditionalWait
Changes
2
Tracking since
Mar 2020
Latest
Sep 18, 2023
Net movement
Classification stable
Sep 18, 2023 · News · SetbackDyson confirms 360 Heurist discontinuation as Vis Nav line launchesMar 15, 2020 · Release · Major advanceDyson 360 Heurist commercial release reaches UK and Japan retailMar 2020Sep 2023
Major advance 1Setback 1
  1. 2023
  2. NewsCommercialSetback
    Dyson confirms 360 Heurist discontinuation as Vis Nav line launches

    Dyson ended production of the 360 Heurist in 2021, with the 360 Vis Nav launch effectively confirming the platform's retirement.

    Full assessment
    AutonomyL3 unchanged
    ReadinessWait strengthened
    ScoreValue and availability down

    Parts and filter availability shifted to secondary-market sourcing in UK and Asian markets.

    WatchingWhether Dyson extends official filter and brush-roll support through its accessories catalogue or allows the Heurist to reach end-of-life on consumables.

    Impact on autonomy

    • Camera-only SLAM architecture retired; Vis Nav successor adds LiDAR alongside camera
    • No firmware updates expected after discontinuation of active production
    • Dyson SLAM development path continues on Vis Nav platform, not Heurist

    Impact on readiness

    • New unit purchase no longer possible through Dyson direct or authorised retail
    • Filter and consumable availability moved to secondary market and third-party suppliers
    • Owner support constrained to existing documentation; no product updates anticipated

    Claim check4 claims reviewed

    360-degree vision as a durable platform architecture
    Dyson retired the fisheye-only SLAM approach in favour of the hybrid camera-plus-LiDAR system in the Vis Nav; the architecture was not iterated further
    Dyson's commitment to robotic vacuum development
    Dyson continued robotic vacuum investment via the Vis Nav line; the Heurist represented a single-generation platform rather than an ongoing product family
    Tank-track drive as a differentiating design feature
    The Vis Nav successor reverted to a conventional wheeled platform, suggesting the tracked design did not justify continued production costs
    UK and Japan market presence as a foundation for expansion
    No expansion to additional markets occurred before discontinuation; the Heurist's distribution footprint remained narrower than initially suggested at launch

    Bottom lineThe Heurist's discontinuation reflects a platform transition rather than a capability failure; Dyson moved its robotic vacuum architecture forward rather than iterating the Heurist design.

    Technical notes4 sections
    Discontinuation Timeline

    Active production of the RB02 ended in 2021. Dyson did not publish a formal end-of-life announcement as a standalone communication; the discontinuation became apparent through removal from Dyson’s direct sales channels in the UK and Japan.

    Successor Context

    The 360 Vis Nav introduced a hybrid navigation system combining a 360-degree camera with LiDAR, mounted on a wheeled platform rather than the Heurist’s tank tracks. The architectural shift to wheeled drive and LiDAR-supplemented navigation represented a departure from the Heurist’s camera-only SLAM approach.

    Consumable Status

    Dyson filter replacements and brush-roll components remained available through Dyson’s accessories store for a period after discontinuation. Secondary market sourcing became the primary channel for UK and Australian owners. No third-party brush-roll compatibility was formally documented by Dyson.

    Software and App

    MyDyson app retained Heurist device support following discontinuation, allowing existing owners continued scheduling and history access. No active firmware development was indicated after production ended.

    SourcesDyson UK Product Pages 2021-11-08Trusted Reviews 2021-12-14
  3. 2020
  4. ReleaseCommercialMajor advance
    Dyson 360 Heurist commercial release reaches UK and Japan retail

    Dyson released the 360 Heurist (model RB02) commercially in the UK and Japan in early 2020, pricing the unit at £799 in the UK.

    Full assessment
    AutonomyL3 confirmed
    ReadinessPromising progress strengthened
    ScoreCommercial availability noted

    The launch confirmed Dyson's regional-only distribution strategy, with no US or mainland Europe release announced.

    WatchingWhether Dyson expands the Heurist to additional markets or uses the architecture as a platform for a broader successor.

    Impact on autonomy

    • Fisheye 360-degree camera SLAM navigation confirmed as production architecture
    • Tank-track drive system rated for 7 cm obstacle clearance at retail
    • Dyson SLAM version deployed without LiDAR, camera-only classification confirmed

    Impact on readiness

    • Commercial availability limited to UK and Japan at £799
    • No US market path announced at launch, constraining addressable owner base
    • Retail stocking confirmed through Dyson direct and select UK retailers

    Claim check4 claims reviewed

    360-degree vision for complete home awareness
    Fisheye camera covers full horizontal sweep; mapping quality owner reports describe as effective in open-plan spaces but variable in narrow corridors
    Tank tracks enable superior obstacle navigation
    Manufacturer specs confirm 7 cm obstacle clearance; owner reports note tracks collect hair and require more frequent cleaning than wheel-based robots
    Dyson SLAM as a differentiating navigation technology
    Camera-only SLAM was genuinely distinct from LiDAR competitors at launch; third-party teardown coverage confirmed no LiDAR hardware in the unit
    Successor to the 360 Eye with meaningful capability gains
    Coverage at launch noted improved suction and updated SLAM; the 360 Eye's core architecture remained present in the Heurist platform

    Bottom lineThe Heurist shipped as a genuine product with documented specifications; the constraint was distribution scope, not capability claims.

    Technical notes5 sections
    Platform Identity

    Model number RB02. Succeeded the 360 Eye (RB01). Fisheye 360-degree camera paired with 8 LED illumination sensors for low-light SLAM operation. No LiDAR hardware confirmed by teardown coverage.

    Drive System

    Tank-track drive retained from the 360 Eye architecture. Manufacturer specification lists 7 cm obstacle clearance. Track design increases ground contact surface compared to wheel-based competitors but introduces a different maintenance profile for hair accumulation.

    Suction and Filtration

    Manufacturer materials describe updated suction relative to the 360 Eye. Whole-machine HEPA filtration carried forward from the Eye platform.

    Connectivity

    Wi-Fi connected with Dyson Link app support at launch. App provided scheduling, cleaning history, and filter status monitoring.

    Regional Launch Scope

    UK retail confirmed at £799. Japan launch confirmed. No announcement of US, mainland Europe, or Australia release at commercial launch date. Distribution scope narrower than the 360 Eye’s eventual regional footprint.

    SourcesDyson Press Release 2020-03-15Which? UK 2020-04-02