The record has documented problems, and we name them.
Whether the problem is a core-task failure, a shut-down service platform, marketing the record contradicts, or independent sources at war with each other, the rating is one word and the robot page carries the documented case. The severity lives in the case, not in a taxonomy of negative labels.
When it applies
An editorial call — the one human input in the framework — made only with named, documented evidence published on the robot page. It stands anywhere, including on discontinued robots, because a documented problem outlives the shelf.
Signals we look for
Recall filings, shut-down platforms, contradictory independent tests, warranty escalation threads, demo-only capabilities.
Moves out when
The record resolving retires the call: a fix shipping, claims aligning with behavior, or independent reports converging.